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AI in Reclamia

Reclamia uses AI for three core capabilities:
  1. Automatic Classification: AI analyzes each claim and predicts category, priority, root cause
  2. Intelligent Chat Assistant: Ask questions and get instant insights
  3. Knowledge Base Integration: RAG service grounds AI responses in your documentation

How AI Helps

Speed: Automatic classification saves manual categorization time Accuracy: AI learns from historical data Insights: Chat assistant answers questions instantly Learning: Knowledge base prevents re-learning past solutions

AI Capabilities

  • Text analysis: Processes claim descriptions
  • Voice transcription: Groq Whisper converts audio to text
  • Image analysis: GPT-4 Vision extracts text from images
  • Root cause prediction: Suggests likely causes
  • Sentiment analysis: Detects urgency from wording

Next Steps